1. Welcome to KARA SILVER online shop
Thank you for your interest in KARA SILVER. These terms of sale apply to purchases of any product through www.kara.am website. Please read that terms carefully before requesting product information / orders from this platform.
Orders can only be placed by individual consumers: corporations who buy goods, our products are not for resale. KARA SILVER jewelry is sold exclusively to end consumers. Therefore, by placing an order, you should confirm that you are the end consumer and don't intend to resell KARA SILVER jewelry.
One more thing, you must be at least 18 years old to place an order.
By placing an order, you agree to the terms of this document. Please make sure you have read and understood all the terms before placing an order. We accept rules that differ from the Terms only if they have been approved by us in the written form.
We also have the right to make changes to these Terms from time to time without warning.
2. About our jewelry
Dear costumer, you can order original KARA SILVER jewelry on this platform.
It is a great pleasure for us to offer you our big collection of 925 sterling silver jewelry (rings, bracelets, pendants and brooches)
3. Prices and additional costs
The total price of your order, including all additional shipping costs, will be shown at the end of the payment process. By confirming it, you confirm that you agree with the price of the product. The price cannot be changed after the payment process is completed.
We also would like to point out, that commission fees for foreign transactions and deals (about 1-3%) can be charged by your country's card service provider.
4. Availability of products
The products available for purchase are presented on this site.
However, that fact does not mean or guarantee that these products will be available at any time.
We do our best to accurately display all the features of our products, including design, colors, branding and materials. However, the quality of images that appear in the browser may depend on your device and its settings. We also can not guarantee that all the features of our product and the originals you purchased will be accurately displayed in the photos. The fact is, that each our product is unique, thats why, product features, including design, weight, colors, and materials, may differ from photos of products displayed on the Internet.
5. Delivery and fees.
Dear costumer, we highly value your safety and security when shopping at www.kara.am.
When making payments on www.kara.am you can use the following card types: Visa, MasterCard, Arca, Idram. Payments are made on the bank page, and the website does not keep and does not receive any card data. Any bank-card transaction is made outside of www.kara.am, on the banking page. Security is maintained by Ameriabank.
Payment is accepted only in AMD.
The electronic coupon is sent to your e-mail address shortly after placing the order.
www.kara.am is not responsible for payment or security issues.
Standard delivery in Yerevan is FREE and made within 1-2 working days.
When receiving the product, please open the box and check a jewelry quality in the presence of the sender.
Delivery to the regions of the Republic of Armenia is carried out through "Haypost" service and the price list is defined by "Haypost". Delivery outside the territory of the Republic of Armenia to foreign countries is carried out through "Haypost" service and the price list is again defined by "Haypost".
For our international costumers
Please note that your package may be subject of taxing or other customs and duties in your country. These payments are beyond our control or forecast, so we are not responsible for them.
6. Product replacing terms
Only items purchased directly from www.kara.am store can be exchanged.
The consumer has the right to replace the product with another product of another size, color within 14 days from the date of delivery, if the product is not suitable for color, size or other reasons can not be used by the consumer.
The product is replaced if it has not been used, its product type, consumer features, seals, product labels are preserved, as well as the fact of payment, evidence of purchasing the product from us.
The product can not be replaced if its preparation and delivery were carried out in accordance with the specific requirements of the consumer, or the product is personalized or the hallmark 925 is not visible, physically damaged due to neglect or improper storage, as a result of shock, accident or other abnormal conditions.
Damaged jewelry cannot be replaced.
Please note that the cost of replacing the appropriate quality jewelry to www.kara.am must be done by the buyer.
7. Guarantee
We strive to provide you with products that meet your high expectations for quality and appearance.
If the product is damaged at the time of receipt, please inform the shipper immediately and do not accept the product. In this case, at your discretion, you can request a refund or similar exchange of goods after we have replaced the goods.
If you have any questions, contact our KARA SILVER team immediately.
Please write to me@kara.am e-mail for receiving further details and information about your order.
We strive to provide you with products that meet your high expectations for quality and appearance.
If the product is damaged at the time of receipt, please inform the shipper immediately and do not accept the product. In this case, you can similar exchange of goods after we receive the damaged goods.
If you have any questions, contact our KARA SILVER team immediately.
Please write to me@kara.am e-mail for receiving further details and information about your order.
8. Intellectual property protection
All images, such as trademarks, samples and other materials on this site are copyrighted, copyright is the property of Kara & Co. LLC, any use of this content, except for your personal, non-commercial use, is prohibited by law.
9. Other provisions
If any of the provisions of these Terms loses its legal force or ceases to apply, it does not affect the validity of the other provisions.